Terms & Conditions

GENERAL TERMS AND CONDITIONS:

Welcome to www.industrialcraftworks.com (“Web Site”)! Please take a few minutes to review these Terms and Conditions. These Terms and Conditions apply to your access and use of the Web Site and products. Your use of our Web Site constitutes your agreement to follow these Terms and Conditions and to be bound by them. Please read this agreement carefully before accessing our Web Site or using our products. Throughout this agreement, Industrial Craftworks LLC (d.b.a. Industrial Craftworks®) is referred to as “we”, “us”, and “our”.

TRADEMARK AND COPYRIGHT NOTICES:

The Web Site on which these Terms and Conditions are located contain the valuable trademarks and service marks owned and used by Industrial Craftworks LLC. These trademarks and service marks distinguish our quality products and services. The content, arrangement and layout of the Web Site, including, but not limited to, the trademarks, service marks, package designs, product designs, text, artwork, graphics, images, buttons, screen shots, music, digitally downloadable files, other content, and the compilation of the foregoing (“Content”) are the property of Industrial Craftworks, except where otherwise noted, and are protected from copying, imitation, communication, or simulation under domestic and international laws and are not to be reproduced, communicated, displayed, distributed, or transmitted without the express written permission of Industrial Craftworks .

THESE TERMS AND CONDITIONS MAY CHANGE:

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you use our Web Site or purchase products from us.

NO WARRANTY; LIMITATION OF LIABILITY:

This Web Site and all products available on this Web Site are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation warranties of title or implied warranties of merchantability, non-infringement, or fitness for a particular purpose. You acknowledge, by your use of this Web Site and our products, as applicable, that your use is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use, and that we shall not be liable for any damages of any kind related to your use of this Web Site or our products. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent we may not, as a matter of applicable law, disclaim any warranty or limit our liability, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such law. In no event shall Industrial Craftworks LLC be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.

SPECIAL OFFERS:

Occasionally we will offer special promotions to our customers that we refer to as “special offers” “sale” or “special offer”. This can include a gift with purchase, free shipping, or other promotional activity associated with a product purchase. These offers may be for a limited time only.

SHIPPING POLICY:

We ship our products using standard ground shipping via FedEx or USPS, depending on the item being shipped. We currently only ship to the contiguous United States. If you would like an order shipped anywhere else, please contact us directly. All shipping/production times are estimates and may vary based upon volume and lead time. Products will be shipped as soon as possible once payment is received. All orders will be shipped to the address you provide on the PayPal invoice during checkout. Be sure to verify your address because:

We will ship to the delivery address listed in the order confirmation. This includes Paypal addresses.

Any packages returned due to wrong or incorrect addresses will be reshipped at the cost of purchaser.

Industrial Craftworks is not responsible for FedEx and USPS failures, nor are they a reflection on our level of dedication to our customers.

DAMAGED ITEMS AND INSURANCE:

In the event your product was damaged during shipping we will replace it with a new product upon receiving the returned item. The cost of the item being replaced must fall below the maximum provided insurance.

No restocking fee will be charged.

FedEx shipments are insured on products up to $100 dollars and USPS shipments are insured up to $50. Damaged orders that cost more than the provided insurance will not be covered by Industrial Craftworks.

Depending on the situation we may request verification of the damaged item or a return of the damaged product in order to replace it.

RETURNS AND REFUNDS:

All sales are final. No returns or exchanges.

Products found to have a fault upon delivery are classed as “Damaged On Arrival” (DOA). Industrial Craftworks must be notified of these faults via e-mail at orders@industrialcraftworks.com within 7 days of delivery. Failure to provide notification will exclude the product(s) from being classified as DOA, and the return will not be accepted. Industrial Craftworks will consider each DOA return on an individual basis.

Any undamaged order returned by a courier service due to a customers inactivity, refusal, and/or failure to receive the package(s) will be canceled and refunded less any shipping and handling charges and a 30% restocking fee. If Industrial Craftworks considers the order damaged, no refund will be given.

If any order is returned at the customers discretion and without our approval, the transaction will be canceled, no refund will be given, and the product will be retained.

WHOLESALE:

To discuss wholesale please use the contact page to send us an e-mail with your inquiry.

NON-FULFILLMENT:

If for some reason we are unable to complete your order you will be notified as quickly as possible via your provided e-mail and the order will be canceled and refunded.

INACCURACY DISCLAIMER:

From time to time there may be information on our Web Site contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

If you have any questions about any of our items or policies please do not hesitate to contact us either by sending email to info@industrialcraftworks.com